Return Policy

Returns

We hope that you love your purchase and are fully satisfied with our product and the Urlazh shopping experience!

All regularly priced items are subject to returns within 30 days of receipt of your order. Garments must be unworn, in their original condition with tags in order to be accepted for a return.

Any returns made after 30 days are not refundable.

Please note that all items purchased with promotional price or discount code have a limited return period of 14 days.  Items returned after 14 days cannot be refunded. 

All items marked "SALE" are final sale cannot be exchanged or returned at any time.

All return inquiries should be addressed to urlazhny@urlazh.com.  We will provide you return label.

Return address: 750 Lexington Avenue, 9th Floor, New York, NY 10022.

 

Exchanges

Purchases are exchangeable into a different size.   

All regularly priced items are subject to exchange within 30 days of receipt of items provided that the garment is unworn, in its original condition with tags.

All sale items or items purchased with promotional price are subject to exchange within 14 days of receipt of items in original conditions with tags based on availability.  

Exchanges are only processed upon receipt of returned merchandise and are based on stock availability. Exchanges shipped to you are free of charge.  Exchanges made after 30 days will be subject to management approval.