Return Policy

Returns

We hope that you love your purchase and are fully satisfied with our product as well as the Urlazh shopping experience!

First return is free for all orders shipped within United States. 

All regularly priced items are subject to returns within 30 days of receipt of your order. Garments must be unworn, in their original condition with their tags to be accepted for a return.

Full-priced items on promotional discount are available for return or exchange within 14 days of receipt of order.  Garments must be unworn, in their original condition with their tags to be accepted for a return.

Any returns made after 30 days are not refundable.

All items in SALE are final sale.  All items marked with “*This item is final sale*” cannot be returned at any time. Flash sale items, or sale items on sale are not eligible for returns or exchanges.  

All return inquiries should be addressed to urlazhny@urlazh.com.  We will provide you a return label.

For any international returns (not in the US), the customer is responsible for all fees and costs of the returned items.  

Return address: 750 Lexington Avenue, 9th Floor, New York, NY 10022.

 

Exchanges

All regularly priced items are subject to exchange within 30 days of receipt of items provided that the garment is unworn, in its original condition with tags.

All sale items are size exchangeable based on availability.  All sale on sale promotions and flash sale are final sale, not available for exchange/returns. All exchanges are subject to exchange within 30 days of receipt of items in original condition, with tags based on availability.  

Exchanges are only processed upon receipt of returned merchandise and are based on stock availability.  Exchanges are shipped to you free of charge. Exchanges made after 30 days will be subject to management approval.  

 

 

 

 

 

Company Name:NEW YORK URLAZH FASHION LLC

TEL:+1 917-398-3778