Frequently Asked Questions | Shipping Information
Our design is a bit oversized- if you're wearing a US size 4-6, you should choose size S. Please read each product description for specific details.
For orders over $200, we provide free shipping. Please click here for more shipping info.
Please view our Return Policy here. If your purchase is qualified for a return, please email your return request to urlazhny@urlazh.com. If an item is marked as final sale, it is not eligible for return.
Due to COVID-19 restrictions, expect processing times of 2-3 business days. We use FedEx International to ship to you, which takes up to 5-7 days to arrive at your address. We will provide a tracking ID as soon as the order is processed.
All items marked with "*This item is final sale*" are not eligible for return. Flash sale items or sale items on sale are not eligible for returns or exchanges.
Yes, we accept all international orders and provide free shipping for all orders over $200 worldwide.
An email address is required to place your order. We will email your order confirmation once your order is placed. A notification will be sent once your package is delivered, and you can view your tracking ID to locate your shipment.
It depends on our production plan; you can email us at urlazhny@urlazh.com to get updates on the status. If we are able to replenish the inventory, we will notify you.
Shipping Information
On any orders that total to $200 or more, receive free shipping.
See this breakdown for more information:
| Cost | Minimum Order Value | Shipping Type |
| $0 | $200+ | Free Shipping (Domestic & International) | 5-7 Days |
| $10 | $0-$199 | Domestic Standard Shipping | 5-7 Days |
| $19 | $0-$199 | International Standard Shipping | 5-7 Days |
Due to high international shipping rates, for any international returns, the customer is responsible for all fees and costs for the returned items. All items marked as final sale are ineligible for returns. Flash sale items or sale items on sale are not eligible for returns or refunds, but are available for sizing exchanges.
All orders are tracked, and should you need your tracking information please email us directly at urlazhny@urlazh.com.
If for any reason your order is late, please email us at the address above.
Company Name：NEW YORK URLAZH FASHION LLC
TEL：+1 917-398-3778